Sunday, May 3, 2009

Cogent Customer Brief

We're not heavily into formal contracts at Cogent, since we think they fail to capture the essence of the relationship. We understand that everyone needs to know how much they're paying and for how long, and we've also had some unfortunate experiences where we didn't do a good job of communicating expectations to the customer, so we've put together a document that describes, in the plainest language we could muster, what to expect then you collaborate on a project with us. You can find it on this page of our website.

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